At Wellness Wellbeing, we strive to ensure that your orders are delivered to you quickly, safely, and efficiently. This Shipping & Delivery Policy outlines the details related to delivery timelines, charges, and more.
1. Delivery Locations
We currently deliver across all major cities and towns in India. For remote or non-serviceable areas, we will notify you after order placement and initiate a full refund if delivery is not possible.
2. Shipping Charges
- Free Shipping on all prepaid orders above ₹999.
- For orders below ₹999, a standard shipping charge of ₹49 to ₹99 may apply (calculated at checkout).
- Cash on Delivery (COD) may attract an additional fee of ₹50 (if available).
3. Order Processing Time
- Orders are processed and dispatched within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed the next working day.
4. Delivery Time
- Estimated delivery time is 3–7 business days depending on your location.
- Remote or rural locations may require additional time.
You will receive a tracking link via SMS/email once your order is shipped.
5. Delayed or Failed Deliveries
- We are not responsible for delays caused by courier partners, weather conditions, or incorrect shipping addresses.
6. Damaged or Missing Items
If your order arrives damaged or incomplete:
- Notify us within 48 hours of receiving the order.
- Send clear photos and order details to support@wellnesswellbeing.in.
- We’ll investigate and offer a suitable resolution (replacement or refund).
7. International Shipping
Currently, we do not offer international shipping. We only serve customers within India.
8. Contact Us
For any shipping-related queries, please contact:
📧 Email: support@wellnesswellbeing.in
🌐 Website: www.wellnesswellbeing.in