Refund policy

Policy

RETURN
& REFUND

Your satisfaction, our commitment — quality guaranteed on every order.

7 Day Return Window

15 Day Refund Processing

48H Damage Report Window

Returns

We accept returns within 7 days from the date of delivery. To initiate a return, please contact our support team at support@wellnesswellbeing.in with your order details and reason for return. To be eligible, all conditions below must be met:

The product must be unused, unopened, and in its original packaging.

The product should not be damaged or tampered with in any way.

Refunds

Inspection

Once we receive your returned item, it will be inspected and you will be notified of the approval or rejection of your refund.

Processing

If approved, your refund will be processed within 15 days from the date of return approval. Shipping charges, if any, are non-refundable.

Credit

The refund will be issued to your original payment method. Processing time may vary depending on your bank or payment provider.

Non-Returnable Items

⚠️

Opened or Used

Products that have been opened, used, or damaged after delivery are not eligible for return or refund under any circumstances.

🚫

Unauthorized Returns

Items returned without proper authorization or beyond the 7-day window will not be accepted and are not eligible for a refund.

Damaged or Incorrect Items

⏱ Time Sensitive

Got the wrong order?

If you receive a damaged or incorrect product, contact us within 48 hours of delivery with clear photos and your order details. We'll ensure a quick resolution — a replacement or full refund, no hassle.

48H
Report Window